I often see a hesitancy in mid-sized capability centers which support different outsourced functions of the parent organization, to...

Medium-sized firms and large organizations approach continuous improvement (CI) differently due to their distinct scales and resources....

During a discussion on growth strategy, I was asked by the HR Head (?!) about the approach to transforming a business from a cost center...

Even small sized GCC (< 100 seats) fail to achieve the business case. Leave aside the larger ones! A well-crafted business case hinges on...